Purpose
This Acceptable Use Policy ("AUP") outlines the rules for using CryptoAI's services. By using our platform, you agree to comply with these guidelines.
Prohibited Activities
You may NOT use CryptoAI to:
Illegal Activities
- Engage in any illegal or fraudulent activity
- Facilitate money laundering or terrorist financing
- Violate any applicable laws or regulations
- Engage in tax evasion or unreported transactions
Market Manipulation
- Coordinate pump-and-dump schemes
- Engage in wash trading or spoofing
- Manipulate market prices through deceptive practices
- Front-run other users' trades
Security Violations
- Attempt to bypass security measures
- Reverse-engineer our AI models or algorithms
- Access accounts or data belonging to others
- Introduce malware, viruses, or malicious code
- Conduct penetration testing without written permission
Abuse of Service
- Create multiple accounts to circumvent limits
- Abuse trial offers or promotional programs
- Scrape data at scale without API access
- Reverse engineer our software
- Resell or redistribute our services without authorization
Harmful Behavior
- Harass, threaten, or abuse other users
- Impersonate CryptoAI staff or affiliates
- Spread misinformation about crypto or our platform
- Post offensive, discriminatory, or hateful content
API Usage Guidelines
If using our API:
- Respect Rate Limits — Stay within your plan's quotas
- Cache Appropriately — Don't hammer endpoints unnecessarily
- Secure Your Keys — Never expose API keys publicly
- Report Vulnerabilities — Use our responsible disclosure program
Automated Trading Guidelines
When deploying trading bots:
- ✅ DO: Test strategies with small amounts first
- ✅ DO: Set appropriate risk parameters
- ✅ DO: Monitor bot performance regularly
- ❌ DON'T: Use bots for market manipulation
- ❌ DON'T: Share bot logic that could harm others
- ❌ DON'T: Trade with more than you can afford to lose
Content Guidelines
When posting in our community or support channels:
- Be respectful and constructive
- Stay on topic
- Don't spam or self-promote excessively
- Respect intellectual property rights
- Report violations to moderators
Consequences of Violation
Violations of this AUP may result in:
| Severity | Consequence | |----------|-------------| | Minor | Warning and education | | Moderate | Temporary suspension (7-30 days) | | Serious | Permanent account termination | | Illegal | Termination + legal action + reporting to authorities |
Reporting Violations
If you observe policy violations:
- Security Issues: security@cryptoai.com
- Abuse Reports: abuse@cryptoai.com
- Legal Concerns: legal@cryptoai.com
We investigate all reports confidentially.
Cooperation with Authorities
We cooperate with law enforcement when:
- Presented with valid legal process
- Required to prevent imminent harm
- Investigating serious violations
We may share user data as required by law.
Changes to This Policy
We may update this AUP as needed. Material changes will be communicated via email and in-app notifications.
Contact
Questions? Reach out to legal@cryptoai.com.